Best Western Sovereign Hotel - Albany, Albany

The room we stayed in faced the indoor pool; it was old, tiny, and didn't meet our non-smoking room request. The service was very courteous and helpful, with a good location across from University of Albany and near dining options. The hotel could improve its food choices for the complimentary breakfast. The facilities were decent, but the rooms left much to be desired.

My stay at the hotel was overall pleasant. The rooms were a bit dusty but clean and had a nice fridge and microwave that came in handy. The bed was really comfortable and the fixtures seemed updated, which I appreciated. However, the price could have been better for what was offered.

The hotel is ideally located close to SUNY Albany, downtown, and highways. The rooms are clean but somewhat tight, and the staff is extremely helpful and friendly. The dining options are excellent, offering a variety of dishes. The facilities are well-maintained, making for a pleasant stay overall.

My stay at the hotel was a mixed experience. On the positive side, the rooms were well-equipped with a fridge and microwave, and the bed was really comfortable and clean. However, the noise from the kids in the pool woke me up early in the morning, and the rooms themselves felt small and old.

Staying at the hotel was a very basic experience for me, not fancy but provided exactly what I needed. The room offered had a torn back mattress with springs coming out, but it did come equipped with a TV, microwave, and fridge. The service was exceptional, with staff going above and beyond to meet my needs, from assisting with lost keys to caring for my pet and providing discounts. The location was convenient and central for exploring Saratoga Springs, close to everything in Albany NY. The dining experience offered a nice breakfast spread with a variety of options, although the cleanliness was lacking. Overall, the facilities met my needs adequately.

The hotel was a good size, clean, and had a tidy bathroom. The staff is incredibly friendly and helpful, warmly welcoming guests. Convenient location close to the SUNY Albany campus with friendly and helpful service. Dining options offered a nice selection of foods but could have had a little more variety. The hotel has nice facilities for a comfortable stay, meeting expectations.

I had a pleasant stay at the hotel. The rooms were clean, comfortable, and nicely decorated, though a bit worn in some areas. The service was friendly and accommodating, making me feel welcome throughout my visit. The location was convenient, near shopping malls, and perfect for my needs. The dining experience was satisfactory, with a nice range of food options. The facilities were well-maintained, offering a good overall experience.

The hotel is conveniently located near major roads, shopping areas, and various parts of Albany. The rooms are clean and comfortable, with an impressive front desk. The dining experience could use some improvement but the service is top-notch. The location offers easy access to local colleges and the Crossgates Mall.

My stay at the hotel was quite pleasant overall. The rooms were small but clean and fully functional, making them perfect for the ever-changing weather in Central NY. The front desk staff was courteous and ensured our needs were met. However, the location was not as clean as expected, although the food options were reasonably priced. The restaurant connected to the hotel, the defrocked Ground Round, offered delicious meals at fair prices.

The hotel offers very comfortable and clean rooms, with a huge bed for a relaxing stay. The service was exceptional, particularly from Mansoor at the front desk, who was friendly and professional. The location is perfect for various activities, but the dining experience could be improved with more variety. Overall, a great value for money choice.